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Job Description
• Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
• Research key customer wants and needs
• Suggest solutions that answer clients needs and wants
• Ensure the ordered products are delivered in a timely manner
• Serve as contact point for key customers and internal teams
• Resolve customers' complaints in an effective and respectful way
• Gather, report and communicate customers' feedback on service, technology and product delivery
• Research and source new potential clients
• Measure, track and analyze key account metrics
• Create reports for upper management
• Keep abreast with industry and market trends and best practices
General Job Requirements:
• Diploma/Degree in business administration, sales or similar relevant field
• Previous working experience as Sales Executive for 1-3 year(s)
• Experience in sales and customer services will be an advantage
• Outstanding communication and interpersonal skills
• Aptitude in networking and building relationships
• Excellent time and project management skills
• Ability to prioritize and meet critical deadlines
• Problem-solving and negotiation aptitude |
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